Last updated: July 4, 2026
These Terms of Use ("Terms") constitute a legally binding agreement between you and WorkChat ("we," "us," or "our") governing your access to and use of the WorkChat mobile application, web application, APIs, and related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 16 years old (or the minimum age required in your jurisdiction, whichever is higher) to use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
You may not use the Service if you are barred from doing so under applicable law or if we have previously suspended or terminated your account.
WorkChat is a workplace communication platform that may include, among other features: direct and group messaging; message requests and chat connections; voice and video calls; scheduled and instant meetings; announcements; communities; group tasks; file and media sharing; link previews; shared media galleries; conversation search; QR-based contact discovery; profile and presence features; push notifications; data export; and location-aware promotions or benefits.
We may add, modify, or discontinue features at any time. The Service is provided for lawful business and personal communication purposes only.
You must provide accurate, current, and complete registration information and keep your account information updated.
You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at legal@workchats.net if you suspect unauthorized access.
We may require email verification, session management, and device-based authentication. We may refuse registration, reclaim usernames, or terminate accounts that violate these Terms.
"User Content" means messages, files, images, audio, video, profile information, community posts, task data, reactions, meeting chat, and other material you submit through the Service.
You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and process User Content solely as necessary to operate, secure, improve, and provide the Service, including backup, moderation, search within your authorized conversations, and technical support.
You represent that you have all rights necessary to submit User Content and that it does not infringe third-party rights or violate law.
These acceptable use rules describe permitted and prohibited uses of WorkChat. They apply to all users, administrators, and organizations using the Service.
Violations may result in content removal, feature restrictions, suspension, or termination as described in Section 13 (Enforcement) and Section 26 (Suspension and Termination).
You are solely responsible for messages, files, meetings, calls, announcements, community posts, and other content you create or share.
Do not upload content that infringes intellectual property, violates privacy, or breaks applicable law.
WorkChat may investigate reported violations and take action proportionate to the conduct, including warnings, content removal, suspension, or termination.
Organizations using the Service are responsible for managing employee access and permissions within their accounts.
Voice calls, video calls, and meetings may use third-party real-time communication infrastructure (such as LiveKit). Call quality, availability, waiting rooms, screen sharing, and recording capabilities depend on network conditions, device permissions, and feature settings.
You are solely responsible for obtaining consent from participants before recording meetings or calls where required by law. We do not guarantee that recordings are lawful in your jurisdiction.
Message delivery, read receipts, typing indicators, online status, vacation mode, quiet hours, and notification delivery are provided on a best-effort basis and may be delayed or unavailable.
The Service may allow you to send message requests, accept chat connections, join groups, and participate in conversations subject to administrator policies.
You are responsible for the contacts you accept and the groups you join. Administrators may moderate membership, permissions, pinned messages, and content within groups they manage.
QR code features let you share or scan profile information to initiate connections. Only scan codes from sources you trust.
We are not responsible for misuse of QR sharing by you or third parties.
Group administrators, community owners, and organization administrators may have elevated permissions including moderation, membership management, acknowledgements, and content visibility controls.
If your account is associated with an organization or company, your administrator may have access to certain metadata or content as permitted by your organization's policies and applicable law.
We may remove content, restrict features, or suspend accounts that violate these Terms or applicable law.
The Service may surface promotions, offers, or benefits based on general location metadata you provide or that we derive (e.g., country, region, or city). Location used for targeting is not displayed to other users unless you choose to share it.
Third-party offers are provided by their respective sponsors. We do not guarantee offer availability, accuracy, or redemption outcomes. External links open third-party sites governed by their own terms.
We are committed to protecting user data using industry-standard technical and organizational safeguards, as described in our Privacy Policy, including encrypted media storage where supported, hashed passwords, access controls, and monitoring.
No system is completely secure. While we work diligently to protect data, we cannot guarantee absolute security against all threats, including sophisticated attacks, third-party infrastructure failures, or events beyond our reasonable control.
If we become aware of a personal data breach likely to pose a risk to your rights, we will notify affected users and relevant authorities as required by applicable law.
Except where prohibited by mandatory law, and subject to Section 24 (Limitation of Liability), we shall not be liable for unauthorized access, disclosure, or loss of data arising from events outside our reasonable control — including compromised user credentials, failures of third-party providers, internet outages, or force majeure — provided we have implemented reasonable safeguards.
The Service, including software, design, trademarks, and documentation (excluding User Content), is owned by WorkChat or its licensors and protected by intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of the Service except as expressly permitted.
The Service integrates with third-party providers (such as cloud hosting, encrypted object storage, push notification services, email delivery, and real-time communication platforms). Your use of those services may be subject to their terms and privacy policies.
We are not responsible for third-party websites, apps, or services linked from the Service, including promotion sponsor sites.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. Contact privacy@workchats.net for privacy-related requests.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, error-free, or free of harmful components, or that data will not be lost or corrupted.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKCHAT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND DEVELOPERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law. Nothing in these Terms excludes liability that cannot be excluded under mandatory applicable law.
You agree to defend, indemnify, and hold harmless WorkChat, its affiliates, and its officers, directors, employees, agents, and developers from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your User Content; (b) your use of the Service; (c) your violation of these Terms; or (d) your violation of any law or third-party rights.
We may suspend or terminate your access at any time, with or without notice, for conduct we believe violates these Terms, creates risk, or is otherwise harmful.
You may delete your account and export your data through in-app settings where available. Upon termination, your right to use the Service ceases immediately. Provisions that by nature should survive (including disclaimers, limitations of liability, and indemnification) will survive.
You consent to receive communications from us electronically, including service notices, security alerts, and verification messages, via email, in-app notifications, or push notifications.
We may update these Terms from time to time. We will post the updated Terms in the Service and update the "Last Updated" date. Material changes may require renewed acceptance before continued use.
Your continued use after changes become effective constitutes acceptance unless applicable law requires express consent.
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country of residence apply.
Before filing a claim, you agree to contact us at legal@workchats.net to attempt informal resolution. To the extent permitted by law, disputes shall be resolved in the courts located in that jurisdiction, and you consent to personal jurisdiction there.
Nothing in these Terms limits rights you may have under mandatory consumer protection laws.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service.
If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver.
You may not assign these Terms without our consent. We may assign our rights and obligations without restriction.
Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.
Questions about these Terms: legal@workchats.net